At DBS-Doctors Billing Solution, we understand that proactive and persistent Accounts Receivable follow-up is paramount. We don’t just submit claims and wait; our dedicated team relentlessly pursues every outstanding balance, ensuring timely payments from payers and patients alike. We work to significantly reduce your A/R days and maximize your collections, allowing your practice to thrive financially.
Daily A/R Monitoring & Analysis
We begin by continuously monitoring your outstanding accounts receivable. Our advanced systems and experienced analysts identify aging claims, categorizing them by payer, age, and potential issues. This daily A/R analysis allows us to prioritize efforts on claims that require immediate attention.
Aggressive Payer Follow-up
Our dedicated A/R specialists systematically follow up on all unpaid or underpaid claims. This involves direct communication with insurance companies via phone, payer portals, and written correspondence. We inquire about claim status, identify processing delays, address missing information.
Identification & Recovery
Beyond outright denials, we meticulously review Electronic Remittance Advices (ERAs) and Explanation of Benefits (EOBs) to identify underpayments where the payer has reimbursed less than the contracted rate. Our team then initiates the necessary appeals.
Management & Appeals Integration
Our A/R follow-up is seamlessly integrated with our denial management and appeals process. If a claim follow-up reveals a denial, it is immediately escalated to our denial specialists for expert analysis, correction, and aggressive appeal, ensuring no revenue is left.
Patient Balance Management & Collections
Managing patient balances requires sensitivity and persistence. We accurately determine patient financial responsibility after insurance payments and manage the statement and follow-up process. Our approach balances effective collections with maintaining positive patient relationships.
Robust A/R Reporting & Performance Insights
We provide your practice with clear, actionable reports on your A/R performance. These reports include metrics such as days in A/R, collection rates, aging reports, and trend analyses. This transparency empowers you with the data needed to make informed financial decisions.
Seamless Communication & Collaboration
We maintain open lines of communication with your practice, providing regular updates and working collaboratively to resolve complex A/R issues. Our team acts as an extension of your staff, dedicated to your financial success.
Accounts Receivable (A/R) in medical billing refers to the money your practice is owed for services already provided to patients. It represents the claims submitted to insurance companies and patient balances that are still awaiting payment.
We use a systematic approach, including daily A/R monitoring and analysis, to prioritize claims based on age, payer, and potential issues. This ensures that the oldest or most problematic claims receive immediate attention to accelerate payment.
Days in A/R" is a key metric indicating the average number of days it takes for your practice to collect payments after a service is rendered. A lower number signifies efficient collections and better cash flow, which we actively work to improve.
Yes, it is. We accurately determine patient financial responsibility after insurance payments and manage the statement and follow-up process, balancing effective patient collections with maintaining positive patient relationships.
Proactive A/R management is vital because it ensures your practice collects all earned revenue efficiently. Without it, outstanding balances can quickly age, leading to significant write-offs, reduced cash flow, and financial instability.
You'll receive clear, actionable reports on your A/R performance, including days in A/R, collection rates, detailed aging reports, and trend analyses. This transparency empowers you with the data needed for informed financial decisions.
Absolutely. By consistently reducing your A/R days, maximizing collections from both payers and patients, and preventing lost revenue, we significantly improve your practice's cash flow consistency and financial predictability.
By taking over the time-consuming tasks of A/R monitoring, payer follow-up, and patient collections, we free your valuable staff from administrative duties, allowing them to focus on patient care and other core practice operations.
